Examples of national strategies utilising the ISB to help diversify international student populations and maximize their contribution to the region: Estonia, Germany, Finland and New Zealand. "The Strategy for the Internationalisation of Estonian Higher Education has been considered by experts consulted informally for this report as “a classroom example of how things should be done and was indeed very effective”. (World Bank Group)
“The ISB offers a holistic view of the international student experience, from application to graduation. It enables UT Austin to make data-driven decisions to sustain positive aspects and improve areas that need attention. Being intentional and soliciting feedback is critical in our efforts to support international students as an integral part of the Longhorn community.”
“Using the ISB to focus on student satisfaction, student success and the student experience can have both near-term and long-term positive impacts on international student enrollment and retention. And I think that's especially vital in the United States. So, I would encourage all universities to be engaging in this type of reflection, and ideally through the ISB, because I think only by really understanding where your students, are in terms of their relationship with your university, and compared with other universities, can you really get an authentic and honest answer of how satisfied your students are. It moves us away from the anecdotal to having a clear, accurate understanding, so we can make better strategic decisions.”
"As a group of Irish education institutions, we are working hard to promote Ireland as an education destination as well as promoting specific programmes, supports and facilities in our individual institutions. Knowing that Ireland generally, and UL in particular, exceeds the global benchmark in many aspects of student support and employability is very helpful in this work.”
“It would be very simple to assume we know our students, but the landscape evolves and so do our student populations- their priorities and motivations change, their tastes change, their behaviours change. It’s dangerous for universities to assume otherwise, which is why we keep asking questions, keep measuring, and keep responding to the insights.”
"We think having a survey among international students is so important. It’s something we just now do as an organisation. The ISB allows us to confirm what we’re doing well and identify areas where we can do better. It’s a critical tool for making data-informed decisions that benefit our students and staff alike."
